Frequently Asked Questions

Our typical turnaround time is 3-7 days from the initial discovery call to launch. This quick timeline is possible because we focus on efficient, high-quality designs that meet your specific needs without unnecessary delays.

During our one-hour discovery call, we'll discuss your business goals, target audience, preferred design style, and any specific elements you want included (logos, taglines, images, etc.). This conversation sets the foundation for your custom website design.

Yes! All our websites are fully responsive and tested across laptop, desktop, and mobile devices. We ensure your site looks great and functions perfectly on all screen sizes.

After launch, we provide ongoing support and maintenance including hosting, security updates, performance monitoring, and backup services. You'll also receive your monthly allocation of free edits based on your chosen plan.

We offer three plans: Basic ($750 setup + $50/month) with 10 edits, up to 50 form submissions, and up to 1,000 visitors per month. Professional ($750 setup + $100/month) with 20 edits, up to 500 form submissions, and up to 10,000 visitors per month. Enterprise ($750 setup + $175/month) with 35 edits, up to 2,500 form submissions, and up to 200,000 visitors per month. Additional pages beyond 5 are $150 each.

An edit can be text updates, image replacements, contact information changes, or basic content modifications. Higher tiers include more complex changes like layout adjustments, form modifications, and SEO updates.

Yes! We offer Brand Identity packages ($399 one-time) including logo design, color palette, and brand guidelines. We also provide Digital Marketing services ($499/month) covering social media management, content creation, and Google Ads management.

The monthly fee covers website hosting, technical maintenance, security updates, performance monitoring, backup & recovery, and 24/7 email support. Plus your allocated free edits based on your chosen plan.

Yes! Hosting is included in your monthly fee. We handle all technical aspects including SSL certificates, security updates, performance optimization, and regular backups so you don't have to worry about the technical details.

You can request edits through our Client Portal or by emailing us directly. We track your monthly edit usage and will let you know when you're approaching your limit. Additional edits beyond your plan can be purchased as needed.

We provide 24/7 email support for all technical issues, questions, or edit requests. Higher-tier plans include priority support with faster response times and dedicated account management.

You can cancel your monthly service at any time with 30 days notice. Please note that websites require ongoing hosting and maintenance, so cancellation will result in your site going offline unless you arrange alternative hosting.

Simply contact us through our website or email to schedule your discovery call. We'll discuss your needs, provide a quote, and once you approve, we'll begin the design process immediately.

We'll need your business information, any existing logos or branding materials, content for your website (text, images), and details about your goals and target audience. Don't worry if you don't have everything ready - we can help you gather what's needed.

Yes! We work with businesses of all sizes and industries, from startups to established companies. Our flexible approach allows us to create websites that fit your specific industry needs and business goals.

We offer comprehensive solutions including brand identity development and digital marketing services. We can create a complete online presence strategy that includes logo design, brand guidelines, social media management, and advertising campaigns.